Consumer Electronics and Product Returns: An In-Depth Look by Consumer Electronics Association

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Consumer Electronics and Product Returns: An In-Depth Look

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Consumer Electronics and Product Returns: An In-Depth Look

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Format: Adobe Reader PDF

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File Size: 1552 KB

Product Description
The report summarizes 12 focus groups, focusing on five distinct phases within the product returns process. Participants comprise consumers who had personally purchased and then returned a consumer electronics product within the past three months. Executive summary and transcripts of groups included.

List Price: $499.00
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Price: $499.00
Updated on 6-3-2008.

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